Professional · Focus · Innovation
  • 400-800-9029
Technology & Service
Current:Home >Technology & Service >Service guarantee
Contact us

Service hotline:400-800-9029

Service guarantee

Service Guarantee:

In terms of customer after-sales service, Xinghuo CNC will continue to carry forward more than ten years of professional service experience in the industry, to respond within 30 minutes and solve problems within 48 hours. Short return to the factory for maintenance (15 working days for major failures).

Service rules:

1. Products with functional problems within 2 years of leaving the factory for electronic control products can be repaired, and those with functional problems within one year of leaving the factory can be replaced and repaired.

2. The single drive product can be repaired if it has been out of the factory for one year and has a functional problem. It is a functional problem within 6 months after leaving the factory and can be replaced and repaired.

service method:

National customer service hotline: 4008009029, answering 24 hours

Company WeChat Official Account:                                                                                            Customer Service WeChat:
You can enter the fault code and troubleshoot by yourself in the pop-up cause and solution of the fault.                Communicate with online customer service                                                                 


Learn about the latest solutions and success stories
Please enter your email address to subscribe: